Legal

Privacy policy.

What we collect, why we collect it, and the choices you have. Written to be read, not skimmed past.

Effective August 28, 2026

This policy explains what Fiona Rooney Health LLC ("we", "us", "Fiona Rooney Health") collects when you use fionarooneyhealth.com, book a call, message us, or work with us, how that information is used, and the choices you have. Fiona Rooney Health is based in Jupiter, Florida. Questions about anything on this page can go to [email protected].

What we collect

Information you provide. Your name, email address and phone number when you use the chat on this site, book a call, complete a form, or otherwise contact us. Scheduling details for appointments you book. Anything you choose to share about your goals, lifestyle and health while enquiring about or receiving coaching.

Information collected automatically. Pages visited, approximate location, device and browser type, and similar usage data, gathered through cookies and similar technologies set by the platform that runs this website, its chat and its scheduling.

How we use it

  • To respond when you contact us and to schedule and deliver the services you ask for.
  • To send appointment and service communications you have requested.
  • To keep accurate business records.
  • To operate, secure and improve this website.
  • To meet legal obligations.

We do not use your information for third party advertising.

Text messaging

By providing your phone number through this website, including through the chat widget or a booking or contact form, and agreeing to receive texts, you consent to receive informational and conversational text messages from Fiona Rooney Health, such as replies to your enquiry and appointment related messages. Consent to receive text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent are not shared with, sold to, or transferred to any third party.

When we share information

  • Service providers. The platform that operates our website, chat, scheduling and messaging processes information on our behalf and under contractual limits.
  • Licensed providers. If you enrol in services that involve an independent licensed medical provider, relevant information is shared with that provider, with your knowledge, so they can perform their own evaluation.
  • Legal. When required by law, legal process, or to protect rights, safety or property.

We do not sell personal information, and we do not share it for cross context behavioral advertising.

Cookies

This site keeps its footprint small, and we have audited exactly what it stores on your device:

  • Security cookie. Our network provider, Cloudflare, sets a short lived cookie (__cf_bm) that tells real visitors apart from automated traffic. It expires in about thirty minutes.
  • Platform cookie. The system that runs this website, its chat and its scheduling (LeadConnector) sets a visitor identifier (msgsndr_id) so your chat conversation stays connected to you between pages.
  • Local settings. Your browser's local and session storage hold your chat conversation, whether you dismissed the chat prompt, your accessibility toolbar preferences, a once per visit flag for the opening animation, and, if you use the short quiz, the answers you picked so the booking page can prefill your note. These stay on your device except as part of a chat or booking you choose to send.
  • Cookieless measurement. Basic visit counts come from Cloudflare Web Analytics, which uses no cookies, no fingerprinting and no cross site identifiers.

There are no advertising cookies and no cross site trackers here, and nothing on this site follows you to other websites. You can clear or block cookies in your browser settings and the site keeps working.

If we begin advertising. Should we start running ads, measurement tags from partners such as Google or Meta would load only according to the choice you make in the cookie banner, which appears on your first visit and can be reopened at any time through Cookie preferences in the footer. Until you allow a category, tags in it stay off. Switching Advertising off is also your opt out of the sale or sharing of personal information, and the footer's "Do Not Sell or Share My Personal Information" link opens the same control.

Do Not Track and Global Privacy Control

California law asks websites to say how they respond to Do Not Track signals, and newer state laws recognise the Global Privacy Control. Both ask sites not to track you across the web or sell your information. We honor them: if your browser sends the Global Privacy Control, advertising cookies are refused automatically and that choice is recorded for you, and Do Not Track receives the same treatment. Today this is belt and braces, because we do not track you across other sites, sell or share personal information, or use targeted advertising in the first place.

Retention and security

We keep personal information only as long as it is needed for the purposes above and as the law requires, then delete or de-identify it. We use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your privacy rights

Depending on the state you live in, you may have the right to know what personal information we hold about you, to access it, correct it, delete it, or receive a copy of it, and to opt out of the sale or sharing of personal information and of targeted advertising, none of which we do in any case. These rights include those under the California Consumer Privacy Act as amended, and under the comprehensive privacy laws of states including Colorado, Connecticut, Delaware, Florida, Montana, New Jersey, Oregon, Texas, Utah and Virginia, along with any other state law that applies to you.

To exercise any of these rights, email [email protected] with the subject line "Privacy request". We will verify your request and respond within the time the applicable law requires. You will not be treated differently for exercising a privacy right. Where a state law provides an appeal process, you may appeal a decision by replying to our response.

For California residents specifically: in the last twelve months we have collected only the categories described above, identifiers and contact details, communications you choose to send, appointment records, and device and usage data. We have not sold or shared personal information as California law defines those terms, we do not use sensitive personal information for purposes that would require a right to limit, and we offer no financial incentives in exchange for personal information. You may use an authorized agent to submit a request with your written permission.

Children

This website and our services are directed to adults. They are not directed to anyone under 18, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Health information and consumer health data

Information you share with us about your health, habits or goals while enquiring about or receiving coaching is treated as confidential. We collect it only because you provide it for the service you asked about, we use it only to respond to you and to deliver that service, we never sell it, never share it for advertising, and never use it for profiling. Some states, including Washington and Nevada, give this kind of information specific protection as consumer health data. The collection, sharing, retention, security and deletion rights described in this policy apply to it in full, and this section together with the rest of this policy serves as our consumer health data privacy policy.

Medical services described on this site are provided by independent licensed providers, who maintain their own records under their own legal and professional obligations. This website is not monitored for urgent matters. If you have a medical emergency, call 911.

Changes to this policy

If this policy changes, the updated version will be posted on this page with a new effective date. Continued use of the site after a change means the updated policy applies.

Contact

Fiona Rooney Health LLC · Jupiter, Florida · [email protected]